Logicoll, LLC is a professional debt collection agency in Lombard, IL, and was recently rated by the Better Business Bureau (BBB). This rating demonstrates that we are a trustworthy, dependable, and customer-focused company in the marketplace. The BBB is a non-biased, consumer-advocate company that has rated businesses based on trust, reliability, and consumer satisfaction for over 100 years.
BBB assigns ratings from A+ (highest) to F (lowest) based on transparent business practices, time in business, and proper licensing. They also take into consideration a company’s honesty in advertising and they review the number of consumer complaints and how the company handled these issues. At Logicoll, we handle customer complaints professionally and promptly.
BBB Business Profiles explain the most significant factors that raise or lower a business’s rating. For example, Logicoll, LLC’s B+ rating will increase the longer we remain in business, and we strive to earn the highest rating. We are committed to the principles of the BBB and remain dedicated to helping consumers, staying informed and compliant with industry standards, engaging with our team, and supporting our community.
Building Trust in the Marketplace
Our Logicoll team quickly and easily adapts to unique consumer preferences and needs. Our team helps consumers by providing resources through our website, industry news, and social media platforms. We combine our high-performing team with innovative technology as a way of supporting the human interaction our clients and consumers have come to expect from Logicoll.
Digital extensions of our customer service team, like LinkedIn and Facebook, allow consumers to learn more about us 24/7. Our secure online payment tool enables consumers to use a debit card or check to make a payment anytime from anywhere. Our instructional videos on YouTube allow constant access to information on the Internet regardless of the time of day or day of the week. We strive to deliver what consumers need most in as seamless a way as possible.
Offering Dependable and Reputable Services
We are reputable, reliable, and treat everyone with respect. As members of both Receivables Management Association International (RMAI) and the Association of Credit and Collection Professionals (ACA International), we have access to resources for ongoing professional development, compliance training, and other educational tools for our employees. We are dedicated to keeping up to date with industry innovation to pivot with changing regulations. Logicoll, LLC is proud to be an RMAI Certified Receivables Business.
Our team participates in regular training to remain up to date with evolving laws and regulations to make sure we are providing the highest quality of compliance and transparency in our daily interactions. The knowledge and expertise of our team stem from our great employee experience and strong corporate culture here at Logicoll. If you are interested in joining the Logicoll, LLC team, please visit our Indeed account to view current openings and apply online.
Delivering Customer Satisfaction
Logicoll celebrated our expansion to our new company location where we continue to focus on exceptional customer service and deliver quality results to our valued clients. “I am so proud of our team for skillfully adapting to the new and exciting growth of our business and staying ahead of the curve with adopting new technology and innovation,” says Logicoll, LLC President, Ronni Majewski “Providing the very best service to our clients and offering their consumers convenience, consistency, and compassion is our passion. We aim to create real connections and to help consumers reach financial wellness by making technology feel more human and delivering better customer experiences.”
Logicoll employees make the consumer the “center of everything we do” and we understand how all the different parts of Logicoll’s business work together to provide customers with personalized experiences to meet their financial goals. We offer flexible communication options to reach consumers in the ways most convenient for their lives and preferences, including email. We are proud to continue to make exceptional customer service the value of doing business with Logicoll and look forward to sites, like the BBB, rating our great service and helping us build trust with our valued customers.
The Logicoll, LLC Team Cares
We care about each customer’s experience with our team. If you have feedback you would like to share or have a concern or complaint, we encourage you to contact us directly. To reach our compliance department, please call 866-235-6329 or email us at compliance@Logicoll1.com. A member of our team will promptly respond to resolve your concern.
About Better Business Bureau
Founded in 1912, the Better Business Bureau is a private, nonprofit organization that strives to promote an ethical marketplace where buyers and sellers trust each other. By instilling consumer confidence and advancing a trustworthy marketplace for businesses in the United States, the BBB builds trust between consumers and businesses by solving problems in the marketplace. It offers free business reviews, complaint resolution services, and many other programs and services.
About Logicoll, LLC
Logicoll, LLC is a professional debt collection agency and RMAI Certified Receivables Business located in Lombard, Illinois. We represent creditors in the resolution of outstanding consumer credit accounts, providing the people, processes, and technology creditors need to recover past due accounts while protecting your brand and treating your consumers with respect. Our company provides compliant recovery solutions for organizations that lend money or purchase outstanding receivables for originating creditors including major banks, credit card issuers, auto financing companies, fintech lenders, and more.