Logicoll, LLC, a professional debt collection agency in Lombard, IL, is celebrating its one-year anniversary. During this time, we have advanced our services, expanded to our new company location, and delivered quality results to our valued clients.
“We started the company during a very uncertain time and focused on establishing and developing core business areas that addressed the changing needs of our customers. Fostering this culture of innovation and customer service excellence allowed us to reach incredible growth milestones in our first year and I am so proud of everything we have been able to achieve,” says Logicoll, LLC President, Ronni Majewski. “We are looking back at where we started, where we are now, and what our plans are for the future. It’s an exciting time for our company and we are exceptionally happy to announce that we will be celebrating our return to the office in July with a welcome back/anniversary barbeque!”
Valued Client Relationships
When Logicoll, LLC was formed, our goal was to provide the industry with the highest levels of professional customer services that our clients could trust to recover past due accounts. From day one, we instilled a strong commitment to compliance and excellence in all of our services, protecting our clients’ brands. We have taken necessary measures to train our professional representatives, ensuring that each person is a friendly listener, interacts respectfully, and works together with customers to give each a personalized, empowered, and seamless experience. We’re proud to say that in the last year, creditors have come to rely on us to help them improve their cash flow and bottom-line financial performance. We understand the complex legal and regulatory environment affecting the accounts receivable industry, and we help our clients navigate these requirements to maximize value and minimize risk.
Opening Our New Office
Logicoll, LLC moved its headquarters to a new office amid the global pandemic. Our new office is more modern and features many upgrades that improve our work environment, benefit our employees, and enhance overall security, while also allowing for social distancing. The collaborative spaces are a perfect fit with our innovative and team-focused culture. As we continue to add additional staff and seize opportunities for further expansion within the industry, we commit to remaining focused on serving our clients without compromising our standards of quality.
Memberships and Certifications
We are proud to be an active member of both Receivables Management Association International (RMAI) and the Association of Credit and Collection Professionals (ACA International). This year, we also earned the highly respected Certified Receivables Business designation from RMAI. This highly-coveted certification demonstrates our commitment to compliance and industry standards of best practice and places Logicoll, LLC in the company of other like-minded receivables businesses that are focused on continued excellence and the development of our industry. Our memberships and certifications assist us in achieving excellence by providing increased access to resources for ongoing professional development, compliance training and resources, and other educational tools for our employees.
One of the most rewarding aspects of the last year has been working in close partnership with our consumers. Through our website and social media channels, Facebook, LinkedIn, and the Logicoll YouTube channel, we have regularly provided consumers the knowledge to help them along their path towards their financial goal. We are committed to reaching the highest bar of collector excellence and are driven to optimize our processes so that we continue to treat consumers with dignity and fairness while representing our clients and the industry with the utmost integrity and professionalism.
A Focus On Our Team
“In 2020, we set out to forge a new company with a focus on quality,” continues Mrs. Majewski. “Our executive team wanted to build a different kind of company with a distinctive culture. Over these last months, we have enjoyed finding creative ways to stay connected during our first year – even with the workplace challenges we faced during COVID-19! We discovered new ways to engage our employees and build a strong organization. As we move into our second year, we will continue to engage our clients and consumers in a manner that is collaborative, authentic, and transparent. We know that relationships are essential to our mutual success, and as our company continues to grow, we will remain committed to helping consumers, staying informed, compliant with industry standards, and engaging with our team and our community.”
The Road Ahead
Over the next year, Logicoll, LLC will continue its focus on delivering bottom-line results to clients through innovation and excellence. Our emphasis will be on developing our services and the continued partnerships with consumers that lead to the resolution of distressed accounts. We want our clients to remain focused on their core businesses by relying on us to address the accounts receivables challenges that must be addressed to seize new revenue opportunities.
Join Our Team
Are you interested in joining Logicoll, LLC and becoming part of our next chapter? We welcome new members of our dynamic team as we grow in the Lombard, IL community. Learn more about career opportunities at Logicoll through our website. If you are interested in joining our team, please visit our Indeed listing to view current openings and apply online.
About Logicoll, LLC
Logicoll, LLC is a professional debt collection agency and RMAI Certified Receivables Business located in Lombard, Illinois. We represent creditors in the resolution of outstanding consumer credit accounts, providing the people, processes, and technology creditors need to recover past due accounts while protecting your brand and treating your consumers with respect. Our company provides compliant recovery solutions for organizations that lend money or purchase outstanding receivables for originating creditors including major banks, credit card issuers, auto financing companies, fintech lenders, and more.